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SK0-003 · Question #789

A server will run for about 30 minutes and then shut down suddenly. Which of the following is MOST likely causing this behavior?

The correct answer is C. Cooling failure. A server shutting down suddenly after a specific operating time typically indicates a thermal issue, as overheating components trigger protective shutdowns.

Troubleshooting

Question

A server will run for about 30 minutes and then shut down suddenly. Which of the following is MOST likely causing this behavior?

Options

  • APower supply failure
  • BHard Drive failure
  • CCooling failure
  • DPOST failure

How the community answered

(52 responses)
  • A
    4% (2)
  • B
    15% (8)
  • C
    71% (37)
  • D
    10% (5)

Why each option

A server shutting down suddenly after a specific operating time typically indicates a thermal issue, as overheating components trigger protective shutdowns.

APower supply failure

A power supply failure typically results in immediate shutdown or inability to power on, rather than running for a consistent period before shutting down.

BHard Drive failure

A hard drive failure would usually cause system freezes, boot issues, or data corruption, but rarely a complete system shutdown after a consistent operational period.

CCooling failureCorrect

Cooling failure leads to overheating of components like the CPU or GPU. Modern servers have built-in thermal protection that will automatically shut down the system to prevent permanent damage once a critical temperature threshold is reached. This process often takes some time to occur as heat builds up, aligning with the 30-minute runtime before shutdown.

DPOST failure

A POST (Power-On Self-Test) failure occurs at startup and would prevent the server from booting or even reaching the operating system, not shutting down after 30 minutes.

Concept tested: Server overheating protection

Source: https://www.intel.com/content/www/us/en/support/articles/000005708/processors.html

Topics

#server overheating#cooling failure#hardware troubleshooting#sudden shutdown

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