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SK0-003 · Question #764

During a printer driver installation, a message appears stating "The software being installed for this hardware has not passed Windows logo testing". Which of the following is the SAFEST course of…

The correct answer is C. Obtain a Microsoft certified driver. If a printer driver installation warns that the software has not passed Windows logo testing, the safest action is to obtain a Microsoft certified driver to ensure system stability and security.

Troubleshooting

Question

During a printer driver installation, a message appears stating "The software being installed for this hardware has not passed Windows logo testing". Which of the following is the SAFEST course of action for the administrator to take?

Options

  • AContinue with installation
  • BInstall .dll files needed for the printer
  • CObtain a Microsoft certified driver
  • DRestart the printer and try again

How the community answered

(26 responses)
  • A
    12% (3)
  • B
    4% (1)
  • C
    77% (20)
  • D
    8% (2)

Why each option

If a printer driver installation warns that the software has not passed Windows logo testing, the safest action is to obtain a Microsoft certified driver to ensure system stability and security.

AContinue with installation

Continuing with the installation of an uncertified driver can lead to system instability, security flaws, poor performance, or unexpected errors, compromising the system's integrity.

BInstall .dll files needed for the printer

Manually installing .dll files needed for a printer is an advanced, unrecommended, and potentially risky procedure that bypasses proper driver installation and can introduce instability or security issues.

CObtain a Microsoft certified driverCorrect

A Microsoft certified driver, also known as a Windows Hardware Quality Labs (WHQL) certified driver, has undergone rigorous testing by Microsoft for compatibility, reliability, and security with the Windows operating system. Using a certified driver minimizes the risk of system instability, blue screens, security vulnerabilities, or improper device functionality.

DRestart the printer and try again

Restarting the printer will not address the underlying issue of an uncertified driver; the problem lies with the driver software's integrity, not the printer's operational state.

Concept tested: Windows driver certification and security

Source: https://learn.microsoft.com/en-us/windows-hardware/drivers/install/driver-signing-policies-for-windows-vista-and-later

Topics

#Driver installation#Signed drivers#Security best practices

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