SK0-003 · Question #755
An administrator is having problems with a server's built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem?
The correct answer is C. Update the faulty equipment drivers. Problems with built-in I/O devices like keyboards and USB ports are most effectively resolved by updating their specific device drivers.
Question
An administrator is having problems with a server's built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem?
Options
- AUpgrade to the latest security patch
- BReinstall the operating system
- CUpdate the faulty equipment drivers
- DUpgrade to a new service pack
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C80% (24)
- D7% (2)
Why each option
Problems with built-in I/O devices like keyboards and USB ports are most effectively resolved by updating their specific device drivers.
Security patches address vulnerabilities and bugs in the operating system but typically do not resolve issues with specific hardware device functionality.
Reinstalling the operating system is a drastic measure that should be considered only after simpler troubleshooting steps like driver updates have failed.
Device drivers are software components that enable the operating system to communicate with and control hardware devices, including built-in I/O ports. Outdated, corrupted, or incompatible drivers can cause I/O devices to malfunction, and updating them ensures proper communication and functionality.
Upgrading to a new service pack updates the core OS but might not contain the specific, latest drivers required for individual I/O components.
Concept tested: Device driver troubleshooting for I/O
Source: https://learn.microsoft.com/en-us/windows-hardware/drivers/install/updating-a-driver
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