CompTIA
SK0-003 · Question #725
SK0-003 Question #725: Real Exam Question with Answer & Explanation
The correct answer is B. Reseat the memory. If a newly installed memory module is not detected by the server, the initial troubleshooting step should be to reseat the memory module to ensure it is properly seated in its slot.
Troubleshooting
Question
The administrator has just installed a new memory module into the server. Now, the server is not showing the new memory. Which of the following should the administrator perform FIRST?
Options
- ASystem reboot
- BReseat the memory
- CInstall the latest firmware
- DInstall the latest driver
Explanation
If a newly installed memory module is not detected by the server, the initial troubleshooting step should be to reseat the memory module to ensure it is properly seated in its slot.
Common mistakes.
- A. A system reboot might be necessary after reseating, but if the memory isn't physically seated correctly, a reboot alone won't resolve the detection issue.
- C. Installing the latest firmware (BIOS/UEFI) is a more advanced troubleshooting step, usually performed after basic physical checks, and is less likely to be the immediate cause of new RAM not being detected unless there are known compatibility issues.
- D. Memory modules do not require specific drivers for detection by the operating system, as basic memory management is handled at the firmware level.
Concept tested. Troubleshooting hardware installation - RAM
Topics
#Memory installation#Hardware troubleshooting#Server hardware
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