SK0-003 · Question #67
A Windows 2003 Server is no longer able to access its internal SCSI drive. The cables are connected, the drive has power, and the drive shows up in Device Manager; however, the My Computer window…
The correct answer is D. Run a check disk on the drive. Given that the drive is detected and previously worked but is now inaccessible in My Computer despite being formatted NTFS, the first step should be to run a check disk to identify and fix any file system corruption.
Question
A Windows 2003 Server is no longer able to access its internal SCSI drive. The cables are connected, the drive has power, and the drive shows up in Device Manager; however, the My Computer window does not show the drive that was previously working and formatted with NTFS. Which of the following would be the FIRST step in regaining access to the drive?
Options
- AReformat the NTFS partition.
- BRecreate the partition that was deleted.
- CRewrite the MBR.
- DRun a check disk on the drive.
How the community answered
(23 responses)- A13% (3)
- B9% (2)
- C22% (5)
- D57% (13)
Why each option
Given that the drive is detected and previously worked but is now inaccessible in My Computer despite being formatted NTFS, the first step should be to run a check disk to identify and fix any file system corruption.
Reformatting the NTFS partition would erase all data and should only be considered as a last resort if all other recovery methods fail.
Recreating a partition that was deleted is for a different scenario; here, the partition likely still exists but is inaccessible due to corruption.
Rewriting the Master Boot Record (MBR) is typically done when there are boot issues or the MBR itself is corrupted, which is not directly indicated by the drive appearing in Device Manager but not My Computer.
If a previously working and formatted NTFS drive is detected in Device Manager but not visible in My Computer, it strongly suggests file system corruption or errors. Running a check disk (chkdsk) is the appropriate first step to scan the drive for logical errors and bad sectors, attempting to repair them without data loss and potentially restore access to the existing partition and data.
Concept tested: Troubleshooting inaccessible NTFS drives
Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk
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