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SK0-003 · Question #658

An administrator logs into a server and notices slow performance. While troubleshooting the problem the administrator notices that an unfamiliar process in the Task Manager is running at 100% CPU…

The correct answer is B. Running the kill utility. An administrator cannot terminate a rogue process via Task Manager due to 'Access is denied,' requiring a more powerful utility for termination.

Troubleshooting

Question

An administrator logs into a server and notices slow performance. While troubleshooting the problem the administrator notices that an unfamiliar process in the Task Manager is running at 100% CPU usage. The administrator tries to end the task and receives `Access is denied'. Which of the following steps would allow the administrator to terminate that process?

Options

  • AAdding the `Run as a service' permission to their account.
  • BRunning the kill utility.
  • CAdding their account to the remote users group.
  • DEnding the services.exe process then ending the runaway process.

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    79% (31)
  • C
    3% (1)
  • D
    13% (5)

Why each option

An administrator cannot terminate a rogue process via Task Manager due to 'Access is denied,' requiring a more powerful utility for termination.

AAdding the `Run as a service' permission to their account.

Adding the 'Run as a service' permission is for configuring applications to run as services, not for terminating arbitrary processes.

BRunning the kill utility.Correct

When Task Manager fails with 'Access is denied,' it often means the process is running under a system account or with elevated privileges. Utilities like 'taskkill' (often referred to as a 'kill utility') with appropriate switches (e.g., /F for forceful termination on Windows) can terminate processes even if they are stubborn or running with higher privileges.

CAdding their account to the remote users group.

Adding an account to the remote users group is for remote access permissions, not for terminating local processes with higher privileges.

DEnding the services.exe process then ending the runaway process.

Ending the 'services.exe' process would crash the operating system as it is a critical system component, and it would not help terminate the runaway process gracefully.

Concept tested: Terminating privileged processes forcefully

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/taskkill

Topics

#Process management#CPU usage#Access denied#Kill utility

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