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SK0-003 · Question #630

An administrator has set up a company's intranet server. Users should be able to access it but no users are able to. The administrator verifies that the website is accessible by IP address. Which of t

The correct answer is B. DNS server. If an intranet website is accessible by IP address but not by its hostname, the primary issue lies with the Domain Name System (DNS) server, which is responsible for hostname to IP resolution.

Troubleshooting

Question

An administrator has set up a company's intranet server. Users should be able to access it but no users are able to. The administrator verifies that the website is accessible by IP address. Which of the following should the administrator look at FIRST to resolve the issue?

Options

  • AWINS server
  • BDNS server
  • CLmhosts file
  • DDHCP cache

How the community answered

(29 responses)
  • A
    10% (3)
  • B
    79% (23)
  • C
    3% (1)
  • D
    7% (2)

Why each option

If an intranet website is accessible by IP address but not by its hostname, the primary issue lies with the Domain Name System (DNS) server, which is responsible for hostname to IP resolution.

AWINS server
BDNS serverCorrect

Since the website is accessible by its IP address but not its hostname, the Domain Name System (DNS) server is the most likely component failing to resolve the hostname to the correct IP address for client machines. The DNS server is responsible for translating human-readable hostnames into machine-readable IP addresses.

CLmhosts file
DDHCP cache

The DHCP cache stores IP address assignments and lease information; it is not involved in resolving hostnames to IP addresses for accessing a web server.

Concept tested: DNS name resolution troubleshooting

Source: https://learn.microsoft.com/en-us/windows-server/networking/dns/what-is-dns

Topics

#DNS resolution#intranet access#troubleshooting network#name resolution

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