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SK0-003 · Question #568

Which of the following components should be removed prior to troubleshooting any server hardware failure?

The correct answer is C. Third party memory. When troubleshooting server hardware failures, non-essential components, especially third-party memory, should be removed first to eliminate potential compatibility issues or faults introduced by non-OEM parts.

Troubleshooting

Question

Which of the following components should be removed prior to troubleshooting any server hardware failure?

Options

  • AMemory in RAID
  • BHard drives
  • CThird party memory
  • DAirflow baffles

How the community answered

(27 responses)
  • A
    15% (4)
  • B
    4% (1)
  • C
    78% (21)
  • D
    4% (1)

Why each option

When troubleshooting server hardware failures, non-essential components, especially third-party memory, should be removed first to eliminate potential compatibility issues or faults introduced by non-OEM parts.

AMemory in RAID

Memory in RAID is not a standard configuration; RAID applies to storage devices, not memory modules.

BHard drives

Hard drives are typically essential components for a server's operation or for storing diagnostic logs, and removing them might prevent the system from booting or providing error messages.

CThird party memoryCorrect

When troubleshooting server hardware failures, a common best practice is to remove all non-essential components and any third-party additions, such as non-OEM memory. Third-party memory, while often functional, can sometimes introduce compatibility issues or be the source of instability, making its removal an important step in isolating the root cause of a server problem.

DAirflow baffles

Airflow baffles are critical for directing cooling air within the server chassis and should not be removed as doing so could worsen thermal issues.

Concept tested: Server hardware troubleshooting methodology

Topics

#Troubleshooting hardware#Component isolation#Third-party components

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