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SK0-003 · Question #547

An administrator installs new IDE drives into the company server. Upon starting the machine, the BIOS does not recognize any of the drives. Which of the following is the MOST likely cause of the…

The correct answer is A. The jumpers are not set correctly on the drives. When the BIOS fails to recognize newly installed IDE drives, the most likely cause is incorrect jumper settings, which are essential for defining master/slave relationships on a shared channel.

Troubleshooting

Question

An administrator installs new IDE drives into the company server. Upon starting the machine, the BIOS does not recognize any of the drives. Which of the following is the MOST likely cause of the problem?

Options

  • AThe jumpers are not set correctly on the drives.
  • BThe power supply is not rated high enough to support the additional drives.
  • CThe BIOS is not compatible with the drives.
  • DThe drives are not powered on.

How the community answered

(34 responses)
  • A
    76% (26)
  • B
    9% (3)
  • C
    12% (4)
  • D
    3% (1)

Why each option

When the BIOS fails to recognize newly installed IDE drives, the most likely cause is incorrect jumper settings, which are essential for defining master/slave relationships on a shared channel.

AThe jumpers are not set correctly on the drives.Correct

IDE (PATA) drives require jumpers to be correctly set as 'master,' 'slave,' or 'cable select' to resolve conflicts when multiple drives are connected to the same ribbon cable. If these settings are misconfigured, the BIOS will be unable to properly detect and initialize the drives.

BThe power supply is not rated high enough to support the additional drives.

While an inadequate power supply can prevent drives from functioning, incorrect jumper settings are a more direct and common cause for the BIOS to specifically not recognize new IDE drives upon startup.

CThe BIOS is not compatible with the drives.
DThe drives are not powered on.

Concept tested: IDE/PATA drive jumper configuration

Topics

#IDE drives#drive jumpers#BIOS detection#hardware troubleshooting

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