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SK0-003 · Question #455

After installing a new hard drive into a server for the purpose of mirroring the data from the first drive to the second one, the server displays an "operating system not found" error. Which of the fo

The correct answer is B. Swap the drive boot order in the BIOS.. When a server displays an 'operating system not found' error after a new drive installation, the technician should adjust the boot order in the BIOS/UEFI to prioritize the original drive.

Troubleshooting

Question

After installing a new hard drive into a server for the purpose of mirroring the data from the first drive to the second one, the server displays an "operating system not found" error. Which of the following should the technician do to boot the server from the original drive?

Options

  • AReplace the second drive with a hot swappable one.
  • BSwap the drive boot order in the BIOS.
  • CMake the second disk active under the disk management tool.
  • DRebuild the array using the hardware RAID tool at boot.

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    85% (33)
  • C
    8% (3)
  • D
    3% (1)

Why each option

When a server displays an 'operating system not found' error after a new drive installation, the technician should adjust the boot order in the BIOS/UEFI to prioritize the original drive.

AReplace the second drive with a hot swappable one.

Replacing the second drive with a hot-swappable one does not address the issue of the server attempting to boot from the incorrect drive.

BSwap the drive boot order in the BIOS.Correct

Adding a new hard drive can alter the system's boot order, causing it to attempt to boot from the newly installed, empty drive; changing the boot order in the BIOS/UEFI to explicitly select the original drive ensures the system loads the operating system from the correct disk.

CMake the second disk active under the disk management tool.

Making the second disk active is an operating system-level task performed after booting, and it would not resolve the 'operating system not found' error, as the system cannot boot to an OS to run disk management.

DRebuild the array using the hardware RAID tool at boot.

Rebuilding a RAID array is premature because the immediate problem is the inability to boot the operating system from the original drive, which is typically a pre-RAID configuration issue in this context.

Concept tested: BIOS/UEFI boot order configuration

Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/setup-and-installation/windows-boot-process-overview

Topics

#Boot order#BIOS#Troubleshooting boot#Hard drive installation

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