A user is reporting that access to a file server is much slower than it has been. The system administrator completes a test of the server using a system monitoring tool and compares it to the previous

Adding RAM to the user's PC is a specific hardware change that should only be made after troubleshooting identifies a memory bottleneck on the client.

Since server resource utilization is normal and has not significantly changed, the problem is unlikely server-side. Troubleshooting the user's PC will help identify client-specific issues such as network connectivity problems, local resource contention, or software misconfigurations that could cause slow file access from that particular machine.

The server monitoring indicates no significant changes in resource use, including RAM, so adding more RAM to the server would not address the reported slowdown.

The server monitoring shows no issues with system resources, which would include disk I/O or capacity issues if present, thus adding hard drive space is not indicated as a solution.