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SK0-003 · Question #302

An administrator attempts to install the latest security patches for an older server. When the administrator runs the patch installer, the install fails. The administrator tries again, and the install

The correct answer is C. The administrator is trying to install security patches for software that is not installed.. If a patch installer repeatedly fails, the most probable cause is that the patches are designed for software or versions not present on the server, causing the installer to find no applicable targets. An installer will fail if its prerequisite software is missing, as it has nothi

Troubleshooting

Question

An administrator attempts to install the latest security patches for an older server. When the administrator runs the patch installer, the install fails. The administrator tries again, and the installer fails again. Which of the following is the MOST likely reason for this?

Options

  • AThe administrator improperly configured the virtual memory settings on the server.
  • BThe administrator is using incorrect patch switches for the install.
  • CThe administrator is trying to install security patches for software that is not installed.
  • DThe administrator is trying to install patches that require hard drive encryption on the server.

How the community answered

(56 responses)
  • A
    2% (1)
  • B
    5% (3)
  • C
    82% (46)
  • D
    11% (6)

Why each option

If a patch installer repeatedly fails, the most probable cause is that the patches are designed for software or versions not present on the server, causing the installer to find no applicable targets. An installer will fail if its prerequisite software is missing, as it has nothing to update.

AThe administrator improperly configured the virtual memory settings on the server.

While improper virtual memory can cause system instability, it is less likely to be the direct and immediate cause of a patch installer failing outright and repeatedly finding no applicable updates.

BThe administrator is using incorrect patch switches for the install.

Incorrect patch switches might cause an installation to behave unexpectedly or fail in specific ways, but it is less likely to result in a complete, repeated failure if the core target software exists.

CThe administrator is trying to install security patches for software that is not installed.Correct

Patch installers are designed to update specific software components; if the software that the patches are intended for is not installed on the server, the installer will likely fail because it cannot find the target files or registry entries to modify. This is a common issue with older servers where certain applications may have been uninstalled or never installed.

DThe administrator is trying to install patches that require hard drive encryption on the server.

Patches requiring hard drive encryption are specific to certain security features and not a general prerequisite for all security patches, especially for older systems where this feature might not be standard.

Concept tested: Patch management troubleshooting - prerequisites

Source: https://learn.microsoft.com/en-us/troubleshoot/windows/win32/windows-update-issues

Topics

#Patch management#Software installation#Troubleshooting patches

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