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SK0-003 · Question #279

After applying a new driver to a NIC, the server reboots and fails to restart. Which of the following is the BEST way to resolve the problem?

The correct answer is B. Boot the server, press F8 and access last known good configuration.. When a new driver causes a server to fail booting, the 'Last Known Good Configuration' option is the most efficient way to revert to a working system state.

Troubleshooting

Question

After applying a new driver to a NIC, the server reboots and fails to restart. Which of the following is the BEST way to resolve the problem?

Options

  • ABoot using recovery console and restore the previous driver.
  • BBoot the server, press F8 and access last known good configuration.
  • CRestore the server using last backup tape.
  • DBoot the server with ASR option.

How the community answered

(59 responses)
  • A
    3% (2)
  • B
    81% (48)
  • C
    8% (5)
  • D
    7% (4)

Why each option

When a new driver causes a server to fail booting, the 'Last Known Good Configuration' option is the most efficient way to revert to a working system state.

ABoot using recovery console and restore the previous driver.

The recovery console is an older Windows feature; while modern Windows has recovery environments, 'Last Known Good Configuration' is a more direct and automated solution for this specific problem.

BBoot the server, press F8 and access last known good configuration.Correct

Booting into 'Last Known Good Configuration' uses the registry and driver configuration that was saved the last time Windows started successfully, effectively undoing the problematic driver installation that caused the boot failure.

CRestore the server using last backup tape.

Restoring from a backup tape is a time-consuming and disruptive last resort that would result in data loss since the last backup, making it less ideal than a simple configuration revert.

DBoot the server with ASR option.

ASR (Automated System Recovery) is an older Windows Server 2003 feature for disaster recovery and involves a full system restore, which is overkill and outdated for resolving a single driver issue.

Concept tested: Windows boot troubleshooting - driver issues

Source: https://learn.microsoft.com/windows-hardware/manufacture/desktop/boot-to-last-known-good-configuration

Topics

#Windows Server recovery#driver issues#boot failure#Last Known Good Configuration

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