SK0-003 · Question #134
An administrator recently installed a new array controller into a server. When the server is running POST the controller does not appear as present. Which of the following could be the reason for…
The correct answer is A. The server BIOS firmware is out-of-date. If a new array controller is not detected during the Power-On Self-Test (POST), it is highly probable that the server's BIOS or UEFI firmware is outdated and lacks the necessary support for the newer hardware.
Question
An administrator recently installed a new array controller into a server. When the server is running POST the controller does not appear as present. Which of the following could be the reason for this?
Options
- AThe server BIOS firmware is out-of-date.
- BThe server does not have the correct drivers.
- CThe server hard drives have not begun to spin.
- DThe server has too little memory installed.
How the community answered
(37 responses)- A78% (29)
- B5% (2)
- C3% (1)
- D14% (5)
Why each option
If a new array controller is not detected during the Power-On Self-Test (POST), it is highly probable that the server's BIOS or UEFI firmware is outdated and lacks the necessary support for the newer hardware.
During the Power-On Self-Test (POST), the server's BIOS or UEFI firmware initializes and detects hardware components. If the BIOS firmware is outdated, it may not contain the necessary microcode or recognition logic to properly identify and initialize a newer array controller, causing it to not appear as present.
Drivers are operating system-level software components used after POST and OS boot to interact with hardware, not for initial hardware detection during POST.
Hard drives spinning up or not is a symptom or state of the storage subsystem, not a reason why the controller itself would fail to be detected by the BIOS during POST.
Insufficient memory might prevent the OS from booting or cause performance issues, but it typically does not prevent the BIOS from detecting a physically installed array controller during POST.
Concept tested: Hardware detection during POST and firmware compatibility
Source: https://learn.microsoft.com/en-us/windows-server/administration/performance-tuning/hardware/processor-power#firmware-and-driver-updates
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