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SALESFORCE-ASSOCIATE · Question #105

SALESFORCE-ASSOCIATE Question #105: Real Exam Question with Answer & Explanation

The correct answer is B: Approval process. An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the

Automation and Process

Question

When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request. What should be used to lock the record before a decision is made?

Options

  • Avalidation rule
  • BApproval process
  • CPage layout

Explanation

An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the

Topics

#Approval Process#Workflow Automation#Business Process Automation#Record Locking

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