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SALESFORCE-ASSOCIATE · Question #104

SALESFORCE-ASSOCIATE Question #104: Real Exam Question with Answer & Explanation

The correct answer is C: Look at the last related activity date.. The last related activity date is a field on the contact object that shows the date of the most recent task or event related to the contact. This can be used to identify contacts that have had interactions with the company in the last year.

Contact Management

Question

A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year. What should the associate do to identify these contacts?

Options

  • ALook at the contact's Last Modified Date.
  • BLook at the active field.
  • CLook at the last related activity date.

Explanation

The last related activity date is a field on the contact object that shows the date of the most recent task or event related to the contact. This can be used to identify contacts that have had interactions with the company in the last year.

Topics

#Contact Management#Activity Management#Data Tracking#Salesforce Basics

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