HDI
QQ0-100 · Question #99
What are the three most important benefits to the customer of following help desk procedures? (Choose three)
The correct answer is B. Traceability of help desk actions and activities. C. Fair and consistent treatment. D. Faster, more efficient service. See the full explanation below for the reasoning.
Question
What are the three most important benefits to the customer of following help desk procedures? (Choose three)
Options
- ACustomers assign the priority.
- BTraceability of help desk actions and activities.
- CFair and consistent treatment.
- DFaster, more efficient service.
How the community answered
(23 responses)- A30% (7)
- B70% (16)
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