HDI
QQ0-100 · Question #81
What should you do to assess a customer level of knowledge? What should you do to assess a customer? level of knowledge?
The correct answer is A. Ask open questions. See the full explanation below for the reasoning.
Question
What should you do to assess a customer level of knowledge? What should you do to assess a customer? level of knowledge?
Options
- AAsk open questions
- BAsk closed questions
- CProvide more detailed explanations
- DAssume the customer has a basic level of knowledge
How the community answered
(54 responses)- A80% (43)
- B6% (3)
- C2% (1)
- D13% (7)
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