HDI
QQ0-100 · Question #48
QQ0-100 Question #48: Real Exam Question with Answer & Explanation
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Question
A customer calls with a critical problem for a product that is no longer supported by the help desk. What do you do? (Choose two.)
Options
- ADevelop alternatives
- BDetermine what the real need is
- CApologise for not being able to assist the customer
- DInform the customer that the product is not supported
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