HDI
QQ0-100 · Question #4
QQ0-100 Question #4: Real Exam Question with Answer & Explanation
The correct answer is A. Paraphrasing C. Closed questions. See the full explanation below for the reasoning.
Question
Which two techniques are important for keeping a customer focused? (Choose two.)
Options
- AParaphrasing
- BOpen questions
- CClosed questions
- DSelf-help systems
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