HDI
QQ0-100 · Question #13
QQ0-100 Question #13: Real Exam Question with Answer & Explanation
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Question
You are working as a help desk analyst and receive a call from the network administrator informing you that a server is down. Which action should you perform first?
Options
- ATroubleshoot the problem yourself
- BInform the other help desk analysts
- CCall all customers that use the server
- DWait for customers to call the help desk
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