Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are…

Question

Options

• ACoach the Product Owner on how to talk with the Developers about this
• BWait to bring this up until the Sprint Retrospective.
• CExplain to the Product Owner that it is up to the Developers to decide on
• DEncourage the Product Owner to put quality specifications on the Product
• EBring the concern to the testers to improve how the Product is verified.

• A
  69% (11)
• B
  19% (3)
• C
  6% (1)
• E
  6% (1)

Explanation

. If a stakeholder is unhappy with the quality of the product, the Scrum Master can coach the Product Owner on how to effectively communicate this concern to the Developers1. The Scrum Master can also encourage the Product Owner to put quality specifications on the Product Backlog1. This allows the Developers to understand the stakeholder's expectations and work towards meeting them1. The Developers are responsible for building quality into the product, but the stakeholders (through the Product Owner) are responsible for setting what is expected in terms of product and process

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