Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are…

Question

Options

• AWait to bring this up until the Sprint Retrospective.
• BEncourage the Product Owner to put quality specifications on the Product Backlog and express
• CBring the concern to the testers to improve how the Product is verified.
• DExplain to the Product Owner that it is up to the Developers to decide on acceptable quality
• ECoach the Product Owner on how to talk with the Developers about this concern.

• A
  10% (2)
• B
  75% (15)
• C
  10% (2)
• D
  5% (1)

Explanation

B is correct because surfacing quality expectations as Product Backlog items makes them visible and actionable for the Developers. E is correct because coaching the Product Owner on how to communicate concerns to Developers is a core Scrum Master responsibility. A is wrong - waiting until the Retrospective delays addressing an active quality problem. C is wrong - quality is the whole team's responsibility, not just testers. D is wrong - acceptable quality is governed by the Definition of Done and stakeholder expectations, not solely by Developers.

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