PMP · Question #986
The project team has onboarded members from all over the world and will now work virtually to create project deliverables. There are both language and time zone challenges with this project team…
The correct answer is D. Investigate alternatives for virtual meeting times and written communication methods. With a globally distributed team facing language and time zone challenges, the project manager should first investigate alternative meeting times and diverse written communication methods. This proactive step helps optimize communication strategies to accommodate team…
Question
Options
- ASchedule meetings at a time when all members can attend based on the time zones.
- BEngage with human resources (HR) to determine if some team members may be relocated.
- CReview the communications management plan to assign resources for a facilitator.
- DInvestigate alternatives for virtual meeting times and written communication methods.
How the community answered
(33 responses)- A6% (2)
- B3% (1)
- C12% (4)
- D79% (26)
Why each option
With a globally distributed team facing language and time zone challenges, the project manager should first investigate alternative meeting times and diverse written communication methods. This proactive step helps optimize communication strategies to accommodate team constraints effectively.
Scheduling meetings for all members to attend might be impossible or highly inconvenient for some, leading to burnout. This needs to be investigated as part of a broader communication strategy, not taken as the first definitive action.
Relocating team members is a drastic, expensive, and potentially impractical solution that should only be considered after exploring all other communication and logistical alternatives.
Reviewing the communications management plan to assign a facilitator is a good step, but "investigating alternatives" for how and when to communicate effectively across time zones and languages is a more foundational and urgent first step for a new virtual team.
The most immediate and practical first step is to investigate and identify suitable communication strategies that accommodate the inherent challenges of a globally distributed team. This involves researching and proposing flexible virtual meeting times that balance different time zones, and exploring written communication methods (e.g., asynchronous tools, structured documentation) that can bridge language barriers and reduce dependency on synchronous meetings. This initial investigation allows for informed decisions before implementing changes.
Concept tested: Virtual team communication strategies
Source: https://www.pmi.org/learning/library/virtual-teams-communication-tools-8761
Topics
Community Discussion
6D is correct here because the PMI mindset says tackle communication barriers directly before rearranging people or locking in rigid meeting schedules. With language gaps plus time zone spread, you need written communication options so people can contribute asynchronously on their own terms. If you want to really see why A falls flat, spin up a quick sandbox scenario with a team spread across five zones and try finding a meeting slot that does not punish someone at 2am. The facilitator idea in C is a decent tool later, but step one is investigating the right mix of async and sync methods.
D is the solid pick, but worth noting that on the real exam they sometimes frame the answer as "updating the communication management plan" rather than just "investigating methods," so watch for that wording variation.
I picked A first since scheduling a common meeting time seems like the obvious fix, but the question says there are time zone AND language challenges, so D covers both by looking at written communication too. A only solves half the problem.
D wins because it tackles both language and time zone gaps together. Would a facilitator actually help if no common meeting time exists?
D is correct. A is tempting but "first" means investigate options before scheduling.
D is right but spin up two VMs in a sandbox and run through both A and D so you actually see why the investigation step has to happen first, it sticks way better than just memorizing the order.