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PMP · Question #973

A key project team member had an accident and will be in the hospital for at least two months. The backlog items the team member was working on have been delayed since the team member was the only per

The correct answer is C. Developed a knowledge transfer plan. The project experienced a delay because critical knowledge was confined to a single team member, highlighting the need for a knowledge transfer plan to ensure continuity.

Submitted by mateo_ar· Apr 18, 2026People

Question

A key project team member had an accident and will be in the hospital for at least two months. The backlog items the team member was working on have been delayed since the team member was the only person who knew how to complete them. What could the project manager have done to avoid this situation?

Options

  • AIdentified this risk and defined a risk response plan
  • BAssigned the backlog items to at least two of the team members
  • CDeveloped a knowledge transfer plan
  • DReserved a contingency budget for external consultants

How the community answered

(19 responses)
  • A
    11% (2)
  • C
    84% (16)
  • D
    5% (1)

Why each option

The project experienced a delay because critical knowledge was confined to a single team member, highlighting the need for a knowledge transfer plan to ensure continuity.

AIdentified this risk and defined a risk response plan

While identifying the risk is good, a knowledge transfer plan is a specific and effective risk response plan for the scenario described, making it a more precise answer than just identifying the risk broadly.

BAssigned the backlog items to at least two of the team members

Assigning items to multiple team members is a form of risk mitigation by cross-training, but a "knowledge transfer plan" specifically addresses how that knowledge is systematically shared, which is the root cause of the problem.

CDeveloped a knowledge transfer planCorrect

Developing a knowledge transfer plan proactively ensures that critical skills and knowledge are shared among team members or documented, reducing the risk of a single point of failure. This helps mitigate the impact when a key team member becomes unavailable by ensuring others can step in or access necessary information.

DReserved a contingency budget for external consultants

Reserving a contingency budget for consultants might address the symptom (delay) but does not resolve the underlying issue of knowledge concentration within the team, which a knowledge transfer plan would prevent.

Concept tested: Project risk management; Knowledge transfer

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/resource-management/team-management

Topics

#Knowledge Management#Risk Mitigation#Team Development#Cross-training

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