PMP Question #929: Real Exam Question with Answer & Explanation

Question

A project manager is assigned to a critical project to build a complex application for a client whose goal is to achieve an ideal state for their business model, but is unsure about how to achieve the solution. What collaboration model should the project manager recommend in this situation?

Options

• AAsk the client to specify their business needs in a contract format and approve it.
• BSchedule quarterly review meetings with the client.
• CRequest that proper stakeholders, including the client, are assigned.
• DAsk the project team to write the business requirements based on the client's needs.

Explanation

When a client has an ideal business goal but lacks clarity on the solution for a complex application, the project manager should ensure all relevant stakeholders, including the client, are actively assigned and involved in the collaboration model.

Common mistakes.

• A. Asking the client to specify all business needs in a contract format upfront is characteristic of a traditional, fixed-scope approach, which is unsuitable when the client is 'unsure about how to achieve the solution' for a complex application.
• B. Quarterly review meetings provide infrequent feedback, which is insufficient for a complex project where the solution path is unclear and continuous client input is needed to navigate uncertainties and define the ideal state.
• D. While the project team helps elaborate requirements, asking them to write business requirements based on the client's needs without direct, continuous client involvement risks misinterpretation and a solution that doesn't truly align with the client's evolving ideal state.

Concept tested. Client collaboration in complex, ambiguous projects; stakeholder involvement

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/project-stakeholder-management

No community discussion yet for this question.