PMP · Question #912
A project is on its second iteration out of eight. After some daily meetings, the project manager notices that one team member is always directing the meeting. The team is not comfortable with the…
The correct answer is D. Meet with the team member to show the impact of their behavior. A single team member's dominant behavior is negatively impacting team comfort and progress in daily meetings. The project manager must address this disruptive behavior directly with the individual.
Question
A project is on its second iteration out of eight. After some daily meetings, the project manager notices that one team member is always directing the meeting. The team is not comfortable with the situation and, as a result, the activities are blocked. What should the project manager do?
Options
- AConduct a session to help the team improve their interactions.
- BUpdate the risk register and define a contingency plan.
- CModerate the daily meetings to help the team to feel more comfortable.
- DMeet with the team member to show the impact of their behavior.
How the community answered
(21 responses)- A10% (2)
- B5% (1)
- C19% (4)
- D67% (14)
Why each option
A single team member's dominant behavior is negatively impacting team comfort and progress in daily meetings. The project manager must address this disruptive behavior directly with the individual.
A general team session might not be effective as the problem stems from one individual's specific behavior, and it could make that individual feel singled out in a public setting without directly addressing the root cause.
This is an interpersonal team issue, not a project risk requiring a formal risk register update or contingency plan at this stage; direct coaching is more appropriate.
Moderating daily meetings might offer a temporary fix, but it doesn't resolve the underlying behavioral issue of the team member, which could manifest in other interactions if not addressed directly.
The project manager should meet privately with the team member to provide direct feedback on their behavior and explain its negative impact on team dynamics and blocked activities. This direct intervention addresses the root cause of the issue respectfully and professionally.
Concept tested: Conflict resolution and team coaching
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/resource-management
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