PMP Question #834: Real Exam Question with Answer & Explanation

Question

A team member has encountered a technical issue, similar to the one faced in a successfully closed project. However, the team member did not know about the previous project and would like to resolve the issue on their own. What should the project manager do?

Options

• AReach out to the project manager of the previous project for assistance.
• BAllow the team member to work through the issue as a training opportunity.
• CImprove the risk management strategy and risk monitoring.
• DShare the lessons learned from the previous project with the team member.

Explanation

The project manager should share lessons learned from a similar previous project to efficiently resolve the current technical issue and prevent reinvention.

Common mistakes.

• A. Reaching out to the previous project manager might be a step if the lessons learned are insufficient, but the primary resource is the documented lessons learned.
• B. While problem-solving is a learning opportunity, deliberately allowing a team member to struggle with an already solved problem wastes time and resources.
• C. Improving risk management strategy is a broader process improvement, not the immediate action for a known, recurring issue.

Concept tested. Utilizing organizational process assets (lessons learned)

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/current

No community discussion yet for this question.