PMP Question #710: Real Exam Question with Answer & Explanation

Question

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play. What should the project manager do next?

Options

• AImplement new options
• BExamine the team's virtual needs
• CRectify ground rule violations
• DReview performance formally

Explanation

Despite being in the same time zone, remote teams can have unique virtual needs that impact collaboration. The project manager should investigate these specific needs to understand the underlying issues causing collaboration difficulties.

Common mistakes.

• A. Implementing new options without understanding the root cause is premature and might not address the actual problem, leading to ineffective solutions.
• C. Rectifying ground rule violations implies that existing rules are being broken, but the prompt suggests the project manager is "confused" and suspects "other factors," indicating a need for investigation before assuming rule violations.
• D. Reviewing performance formally is an evaluative step and might be too aggressive or misdirected if the issue is a systemic collaboration problem rather than individual underperformance.

Concept tested. Managing Virtual Team Dynamics

Reference. https://learn.microsoft.com/en-us/microsoft-365/business-premium/m365bp-teams-best-practices

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