PMP · Question #655
A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance…
The correct answer is B. Acknowledge the impediments and facilitate their resolutions. As a Scrum Master, the project manager must acknowledge impediments raised by the team and actively facilitate their resolution to maintain productivity.
Question
Options
- AAssign actions to all stakeholders and oversee their implementation.
- BAcknowledge the impediments and facilitate their resolutions.
- CNote the impediments and escalate them to the product owner.
- DNote the impediments and work on addressing them later.
How the community answered
(38 responses)- A5% (2)
- B71% (27)
- C16% (6)
- D8% (3)
Why each option
As a Scrum Master, the project manager must acknowledge impediments raised by the team and actively facilitate their resolution to maintain productivity.
While actions may involve stakeholders, the Scrum Master's primary focus is on removing impediments for the development team and facilitating solutions, not simply assigning actions broadly and overseeing them.
As a Scrum Master, the project manager's core responsibility is to remove impediments that hinder the development team's progress and productivity, as these issues directly impact the team's ability to achieve sprint goals. By acknowledging these concerns and actively facilitating their resolution, the Scrum Master supports the team's self-organization and ensures a smooth, uninterrupted workflow.
While the Product Owner should be informed of significant impediments, the Scrum Master's role goes beyond mere escalation; it involves proactive facilitation and resolution of these blockers.
Postponing the resolution of known impediments can significantly impact team morale and sprint velocity, directly contradicting the Scrum Master's responsibility to protect the team from blockers and maintain focus.
Concept tested: Scrum Master's role in impediment removal
Source: https://www.scrum.org/resources/what-is-a-scrum-master
Topics
Community Discussion
7B is correct. The scrum master role exists to clear impediments for the team, so the right move is to acknowledge what was raised and actively facilitate resolution rather than defer or dump it on the product owner.
B is correct. The scrum master role is literally about clearing impediments for the team, so you acknowledge them and facilitate resolution. A is wrong because you do not assign actions to stakeholders and oversee them like a traditional PM. C is wrong because the product owner prioritizes the product backlog, not facility issues. D is wrong because impediments need attention now, not later. Does anyone know if the exam always treats noise and laptop issues as scrum master responsibilities, or does it depend on whether the team is self-organizing enough to handle some of these themselves?
Good elimination chain on A, C, and D, but the exam answer hinges on whether the impediment is blocking the team's ability to work versus something the team can self-organize around, so read the stem for severity and urgency before defaulting to the scrum master.
Picked C first time, got it wrong. Does the scrum master actually fix impediments or just facilitate?
Leaned D first but facilitating resolution is the scrum master core duty.
Going with C here. The noise, laptop performance, and meeting room issues are all environmental impediments that fall outside the team's control, so the PM acting as scrum master should formally log them and route them to the product owner who owns stakeholder coordination and can actually get traction with facilities or IT.
Actually it is B, Viktor. The scrum master role is about coaching the team to remove its own impediments and facilitating direct resolution, not formally logging issues and handing them off to the product owner, which is the trap that got me on my first attempt.