PMP Question #590: Real Exam Question with Answer & Explanation

Question

A new team member has joined a project team. During the first sprint, the new team member approached the project manager and requested to implement a new way of testing. The team has been resistant to the proposed change. What should the project manager do?

Options

• AAsk the new team member to focus only on development and not do the testing.
• BCoach the new team member to conduct the testing the way it has always been done for this
• CSchedule a meeting with the new team member to learn about the new method of testing.
• DRequest that the new team member do the testing the way it has always been done for this

Explanation

The project manager should schedule a meeting to learn about the new testing method, fostering an environment of continuous improvement and respecting the new team member's input.

Common mistakes.

• A. Restricting a team member from performing testing, especially if it's within their role, is counterproductive and stifles potential innovation without proper evaluation.
• B. Immediately coaching the new team member to follow established methods without investigation discourages new ideas and misses potential opportunities for process improvement.
• D. Requesting the new team member to stick to existing methods without any discussion shuts down innovation, potentially demotivates the individual, and prevents the team from exploring better practices.

Concept tested. Team management, fostering innovation, and managing resistance to change

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

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