PMP Question #567: Real Exam Question with Answer & Explanation

Question

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle. What should the project manager do next?

Options

• AMove the dependent task to the next iteration.
• BGuide the team to determine alternatives.
• CEscalate the issue to the company's IT manager.
• DEscalate the issue to the project sponsor.

Explanation

When a team faces a known data dependency blocking progress but is unsure of solutions, the project manager should empower the team to explore and determine alternatives.

Common mistakes.

• A. Moving the dependent task to the next iteration might delay the project and doesn't address the underlying issue of data access or develop the team's problem-solving capabilities.
• C. Escalating directly to the IT manager might be necessary later, but the project manager's first step should be to engage the team in finding solutions, as they are often best positioned to identify practical workarounds or alternative approaches.
• D. Escalating to the project sponsor is generally reserved for significant risks or issues that impact project scope, budget, or timeline, after internal team efforts have been exhausted.

Concept tested. Team empowerment and obstacle removal

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/project-resource-management

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