PMP · Question #504
A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iterat
The correct answer is C. Post the agreements in a conspicuous place where all of the team members can see them. After a team forms new agreements to address recurring issues but still faces those issues in the next iteration, the project lead should make the agreements more visible and easily accessible to ensure consistent adherence.
Question
A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again. What should the project lead do next?
Options
- ANotify senior management of the issues, and have them review the importance of agreements
- BChallenge the team to determine if the issues surfaced again because agreements were not
- CPost the agreements in a conspicuous place where all of the team members can see them
- DLet the team self-organize and determine the best means to prevent the issues from occurring
How the community answered
(25 responses)- A12% (3)
- B4% (1)
- C80% (20)
- D4% (1)
Why each option
After a team forms new agreements to address recurring issues but still faces those issues in the next iteration, the project lead should make the agreements more visible and easily accessible to ensure consistent adherence.
Notifying senior management at this stage bypasses the project lead's responsibility to first address the issue directly with the team and reinforce established team processes.
Challenging the team directly without first providing reinforcement or a clear reminder of the agreements may create defensiveness rather than fostering a collaborative solution.
If new team agreements were made but issues persist, it often indicates a lack of awareness, reinforcement, or consistent application of those agreements. Posting the agreements in a conspicuous place serves as a constant visual reminder for all team members, reinforcing their importance and encouraging adherence in daily work.
While self-organization is a key agile principle, the team has already tried to address issues by forming agreements; the immediate next step is to ensure those existing agreements are properly utilized and visible before completely deferring to self-organization again.
Concept tested: Agile team agreements and visual management
Source: https://www.pmi.org/pmbok-guide-standards/foundational/agile-practice-guide
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