PMP · Question #441
A verbal announcement is made that the new team member joining the Scrum team has limited mobility. The scrum master is aware that some team members are unsure how the dynamics of the team will change
The correct answer is D. Set up a meeting to discuss accommodations the team will have to make. To address team members' uncertainties about a new colleague with limited mobility, the Scrum Master should set up a meeting to openly discuss necessary accommodations. This proactive approach fosters an inclusive environment, clarifies expectations, and helps the team adapt effe
Question
A verbal announcement is made that the new team member joining the Scrum team has limited mobility. The scrum master is aware that some team members are unsure how the dynamics of the team will change. What should the scrum master do?
Options
- ACreate a stakeholder engagement plan
- BDesign a communications management plan
- CUpdate the team charter accordingly
- DSet up a meeting to discuss accommodations the team will have to make
How the community answered
(37 responses)- A3% (1)
- B8% (3)
- C14% (5)
- D76% (28)
Why each option
To address team members' uncertainties about a new colleague with limited mobility, the Scrum Master should set up a meeting to openly discuss necessary accommodations. This proactive approach fosters an inclusive environment, clarifies expectations, and helps the team adapt effectively.
Creating a stakeholder engagement plan is for managing external parties and their involvement, not for addressing internal team dynamics and accommodations for a team member.
Designing a communications management plan is for defining project communication strategies with various stakeholders, not for facilitating internal team discussions about specific accommodations.
While the team charter *could* be updated to reflect team norms around inclusivity, setting up a meeting to discuss specific accommodations is a more immediate and necessary action to address current uncertainties and ensure smooth integration before formalizing.
The Scrum Master's role involves fostering a safe and supportive team environment. When team members are unsure about adapting to a new colleague with limited mobility, the most direct and effective action is to facilitate an open discussion, allowing the team to understand accommodations, address concerns, and collaboratively develop solutions for an inclusive working dynamic.
Concept tested: Team Facilitation and Inclusion
Source: https://www.scrum.org/resources/scrum-guide
Topics
Community Discussion
4
Yusuf A.Oct 15, 2025D is the right call here. My senior PM always says when team dynamics are shifting, you address the human side directly rather than burying it in a document. Setting up a meeting lets the scrum master facilitate an open conversation about accommodations and ease any uncertainty the team is feeling. A, B, and C are artifacts that might come later, but the immediate need is communication and collaboration, which is core to Agile thinking.
Hiroshi T.Oct 16, 2025Agree on D, but worth noting the Scrum Guide explicitly frames the Scrum Master as a servant leader who facilitates team events, not a mediator who calls ad hoc meetings, so the wording matters if the stem says facilitate versus resolve.
Samuel O.Oct 20, 2025Confirmed D on exam last week. C is tempting since the team charter covers ground rules and working agreements, but the real issue here is addressing the team's uncertainty head-on, and that only happens by getting everyone in a room to talk through accommodations directly.
Hiroshi T.Oct 26, 2025D is correct. The Scrum Guide is clear that the scrum master is responsible for removing impediments and fostering a healthy team environment, and a direct conversation about accommodations addresses both the practical needs and the team dynamics concern in one step.