PMP · Question #429
During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a fut
The correct answer is B. Encourage working in pairs and knowledge sharing D. Facilitate a training event with an external tracer. To address a critical skill gap in the team, the project manager should encourage pairing and knowledge sharing among existing team members and facilitate external training for broader skill development. These actions build internal capability and ensure sufficient skilled person
Question
Options
- AExclude the activities from the roadmap
- BEncourage working in pairs and knowledge sharing
- CTeach the entire team the new skill
- DFacilitate a training event with an external tracer
- EIncrease the time estimates on the activities that require such abilities
How the community answered
(19 responses)- A5% (1)
- B84% (16)
- E11% (2)
Why each option
To address a critical skill gap in the team, the project manager should encourage pairing and knowledge sharing among existing team members and facilitate external training for broader skill development. These actions build internal capability and ensure sufficient skilled personnel for future activities, mitigating risks to quality and schedule.
Excluding activities from the roadmap is not a solution to a skill gap; it's a scope reduction that avoids the problem rather than solving it, likely impacting the product's value.
Encouraging working in pairs (pairing) and knowledge sharing is an excellent internal strategy to rapidly cross-train team members and disseminate critical skills. The single expert can mentor others, reducing the bus factor and building collective capability for future activities.
Teaching the entire team the new skill is too broad and often unrealistic for a project manager to do personally, and it's less specific than facilitating professional training or encouraging peer knowledge sharing.
Facilitating a training event with an external trainer is a direct and efficient way to upskill multiple team members in the specific technical skill required. This formal training helps address the identified skill gap systematically and ensures that at least three people, as required, will gain the necessary expertise for upcoming activities.
Increasing time estimates might temporarily adjust the schedule but does not solve the fundamental problem of a lack of skilled personnel and will still likely impact quality and the overall project timeline.
Concept tested: Resource development and risk mitigation
Source: https://www.pmi.org/learning/library/developing-high-performance-team-6981
Topics
Community Discussion
3B and D are the pair. Think of it like a farm where only one guy knows how to operate the combine - you pair him up with a buddy to learn the ropes on the job (knowledge sharing), and you also bring in the county extension agent for a proper workshop (external trainer) so the whole crew gets up to speed before harvest season hits.
Failed my first attempt partly because I overthought questions like this. B and D are correct because pairing up the one skilled person spreads knowledge internally while bringing in an external trainer gets the rest of the team up to speed fast enough to hit the upcoming activities.
B and D are your time-savers here, pair the knowledge transfer with formal training to close the gap fast. Anyone know if the exam always treats external training as preferable to internal mentoring when a skill gap spans most of the team?