PMP · Question #40
An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client's project manager has no agile expe
The correct answer is B. Propose a session for essential agile knowledge transfer for the client team to align with the daily. To ensure effective client representation in agile daily meetings despite the client project manager's lack of agile experience, the project manager should propose a dedicated session to transfer essential agile knowledge to the client team.
Question
An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client's project manager has no agile experience. How should the project manager ensure that the client is effectively represented in the daily meetings?
Options
- ARecommend agile training programs that best suit the client project manager's schedule.
- BPropose a session for essential agile knowledge transfer for the client team to align with the daily
- CRealign the project to a predictive approach to ensure optimal collaboration between the teams.
- DProvide the client project manager with agile best practice documents and web resources.
How the community answered
(23 responses)- A17% (4)
- B74% (17)
- C4% (1)
- D4% (1)
Why each option
To ensure effective client representation in agile daily meetings despite the client project manager's lack of agile experience, the project manager should propose a dedicated session to transfer essential agile knowledge to the client team.
Recommending training programs is a passive approach; active knowledge transfer facilitated by the project manager is more direct and ensures specific alignment with the project's agile process.
The most effective way to integrate an inexperienced client project manager and team into agile practices, especially daily meetings, is through direct knowledge transfer and training. A dedicated session can explain the purpose of agile events like daily stand-ups, roles, and expected participation, ensuring the client team understands how to effectively represent their interests and contribute.
Realigning the project to a predictive approach goes against the established project methodology and is a drastic step that doesn't attempt to bridge the agile knowledge gap.
Providing documents and web resources is insufficient on its own, as it lacks the interactive clarification and tailored context that a dedicated knowledge transfer session would provide.
Concept tested: Agile Onboarding and Knowledge Transfer
Source: https://www.pmi.org/agile/agile-guide/agile-practice-guide-introduction#agile-coaching
Topics
Community Discussion
5B is correct. The PMBOK is clear that you do not abandon the chosen approach just because a stakeholder lacks training, so C is out. Handing someone a web link or sending them to a generic course is too passive and does not guarantee they will understand how to function in your specific daily meetings. A targeted knowledge transfer session gets the client PM up to speed on the rules of engagement immediately so they can represent their organization effectively.
Agree with B but would add that documenting those rules of engagement right after the session is clutch because you want a reference the client PM can fall back on instead of guessing a week later.
B is the right call here. A is tempting because training sounds like the proper fix, but you don't have time to send someone through a full agile course before daily standups start, and the question asks about ensuring effective representation now, not later. D is too passive since handing someone web links does not actually align them with how the daily works in practice. A focused knowledge transfer session gets the client PM up to speed on just enough to participate meaningfully without derailing the iteration schedule.
Yeah B makes sense, I would add that the session should cover the specific rules for that team's standup too, not just generic agile stuff, because every team runs theirs a little differently and that is usually what trips up newcomers.
Went with B on my exam last week. A is tempting because training sounds thorough, but the question is about ensuring representation in the daily right now, not long-term education, so the knowledge transfer session is the better fit.