PMP · Question #330
A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value.
The correct answer is B. Provide appropriate training to compensate for the mismatch. A competency mismatch - where team members lack the skills needed for the work - is a root cause that must be addressed directly. Providing training builds the team's capability and resolves the underlying problem, leading to sustainable performance improvement. Option A (emphasi
Question
Options
- AEmphasize to the teams the importance of meeting the agreed deadlines
- BProvide appropriate training to compensate for the mismatch
- CUpdate the project schedule to reflect the delay
- DAccept the risk of the project missing deadlines due to the mismatch
How the community answered
(21 responses)- A5% (1)
- B86% (18)
- C10% (2)
Explanation
A competency mismatch - where team members lack the skills needed for the work - is a root cause that must be addressed directly. Providing training builds the team's capability and resolves the underlying problem, leading to sustainable performance improvement. Option A (emphasizing deadlines) addresses symptoms, not the root cause, and can increase stress without improving performance. Option C (updating the schedule) only documents the delay without fixing it. Option D (accepting the risk) is passive and fails to serve the team or the steering committee's concern about project value. Addressing skill gaps proactively is the project manager's responsibility and the only option that leads to long-term resolution.
Topics
Community Discussion
5Confirmed B on exam last week. The keyword here is "mismatch of competencies," which points you directly to a skills gap, not a scheduling problem. Option B is correct because training or coaching the team addresses the actual root cause instead of just pushing them harder like A does. Option C only treats the symptom, and D is just giving up, which the steering committee would never accept when value delivery is already at risk.
Thanks Mei-Ling, my senior showed me this exact pattern and said to watch for "competency" language because they like to pair it with a distractor about adding resources, which is A dressed up to sound proactive.
Got B on my exam last week. My senior always said fix the skill gap first.
Agreed on B, but watch for stems that say "immediate" or "urgent" because that qualifier can flip the priority to incident remediation before skill gap training.
I first leaned toward C since it felt like the responsible thing to document the delay. But the question is really about addressing the root cause, and in an agile context that means investing in the team through training rather than just recording the problem.