PMP Question #257: Real Exam Question with Answer & Explanation

Question

A project manager is performing the role of scrum master for a team of developers. There is a conflict among the developers, generated by differences in how a feature can be delivered. The project manager organized a few spikes to resolve this conflict. What should the project manager do next?

Options

• AOrganize a multivoting event to achieve consensus of the whole team.
• BAllow the team to decide on their own which option should be implemented.
• COrganize more spike events until consensus of the team is reached.
• DAsk the project sponsor to decide which option should be implemented.

Explanation

After conducting spikes to gather information, the Scrum Master should empower the self-organizing team to make the final decision on the technical approach for feature delivery.

Common mistakes.

• A. While multivoting can be a tool for decision-making, it implies the Scrum Master is organizing the decision directly, rather than facilitating the team's self-organization to arrive at a decision.
• C. Organizing more spikes indefinitely without a clear path to decision-making is inefficient and can delay the project, as spikes are meant to gather just enough information to make an informed decision.
• D. Asking the project sponsor to decide undermines the development team's autonomy and expertise in technical matters, which goes against Agile principles of self-organizing teams.

Concept tested. Agile team self-organization & Scrum Master role

Reference. https://www.scrum.org/resources/scrum-guide

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