PMP · Question #254
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery. What should the project mana
The correct answer is A. Assign another senior team member to coach the team member.. The project manager should assign a senior team member to coach the underperforming team member, providing immediate, task-specific guidance and peer support.
Question
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery. What should the project manager do to help this team member?
Options
- AAssign another senior team member to coach the team member.
- BAddress the team member's performance accordingly.
- CEmpower the team member to make decisions.
- DMentor the team member on a regular basis.
How the community answered
(40 responses)- A70% (28)
- B15% (6)
- C10% (4)
- D5% (2)
Why each option
The project manager should assign a senior team member to coach the underperforming team member, providing immediate, task-specific guidance and peer support.
Assigning a senior team member as a coach provides direct, hands-on support and guidance for specific tasks and decision-making processes. This approach is often more effective than formal mentoring for immediate performance improvement and helps build the team member's confidence and capability in a practical, peer-to-peer setting.
Addressing performance without first attempting to provide support or development is a premature and potentially punitive step that doesn't resolve the underlying issue of the team member needing direction.
Simply empowering the team member without providing the necessary skills or confidence for decision-making might lead to more mistakes or continued indecision.
Mentoring is a longer-term development activity that might not provide the immediate, task-specific guidance needed to resolve current performance issues and slow delivery.
Concept tested: Team development & performance support
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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