PMP · Question #221
PMP Question #221: Real Exam Question with Answer & Explanation
The correct answer is C: Facilitate communication to ensure clarification of the requirements.. A critical path activity is delayed because a distributed team member lacks understanding of requirements; the project manager must facilitate direct communication to clarify these requirements.
Question
In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager found out that the delay is due to the developer's lack of understanding of the customer requirements shared by the off-site team. What should the project manager do?
Options
- AReplace the developer with a skilled resource.
- BPerform a root cause analysis (RCA) with the team members.
- CFacilitate communication to ensure clarification of the requirements.
- DConduct frequent performance reviews.
Explanation
A critical path activity is delayed because a distributed team member lacks understanding of requirements; the project manager must facilitate direct communication to clarify these requirements.
Common mistakes.
- A. Replacing the developer is a drastic and premature solution that does not address the underlying communication breakdown within the distributed team, which could affect any new resource.
Concept tested. Communication facilitation, impediment resolution
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