PMP Question #179: Real Exam Question with Answer & Explanation

Question

A project manager agreed to a team member's request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company's core working hours begin at 9:00 a.m. What should the project manager have done to prevent this situation?

Options

• ABroken down the situation to identify the root cause
• BDetermined communication methods and channels
• CAnalyzed the boundaries of the negotiations for agreement
• DManaged and rectified the ground rule violations

Explanation

To prevent scrutiny over an alternative work schedule, the project manager should have initially analyzed the organizational boundaries and potential impacts of the agreement before formalizing it.

Common mistakes.

• A. Breaking down the situation to identify the root cause is a reactive step taken after the situation has occurred, not a preventative measure.
• B. Determining communication methods and channels is related to team interaction, not directly to setting boundaries for individual work agreements that might impact other teams.
• D. Managing ground rule violations applies to the team's internal agreements; the issue here is external scrutiny from other project teams, indicating a broader organizational boundary issue, not a violation within the immediate team's ground rules.

Concept tested. Organizational context and policy adherence

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