PMP · Question #165
A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings were agreed upon between the team and the customer.
The correct answer is A. Welcome and involve the contractors as part of the project team.. The project manager should actively involve the external contractors in the daily customer meetings, integrating them as part of the project team to foster understanding and collaboration regarding unclear requirements.
Question
A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time. What should the project manager do?
Options
- AWelcome and involve the contractors as part of the project team.
- BAsk the contractors to meet with the customer independently.
- CAsk the customer to develop a document with the requirements.
- DWarn and penalize the contractors who do not attend the meeting.
How the community answered
(47 responses)- A85% (40)
- B9% (4)
- C2% (1)
- D4% (2)
Why each option
The project manager should actively involve the external contractors in the daily customer meetings, integrating them as part of the project team to foster understanding and collaboration regarding unclear requirements.
Engaging contractors directly in team processes, especially when addressing requirement ambiguity, promotes transparency, improves communication, and ensures all team members, including contractors, are aligned and contributing to the solution.
Asking contractors to meet independently could lead to misaligned understanding, fragmentation of information, and inconsistent approaches to requirements gathering.
While a document is useful, daily meetings were agreed upon to address a *lack of clarity*; simply asking for a document might not solve the underlying ambiguity or the contractors' resistance to collaboration.
Warning or penalizing contractors for expressing concerns is counterproductive to team morale, trust, and effective collaboration, and doesn't address their underlying concerns about the meetings.
Concept tested: Team integration and stakeholder alignment
Topics
Community Discussion
3
Bao N.Feb 7, 2026A is correct. The daily meetings exist because requirements lack clarity, so pushing contractors to the side would only make that gap worse. PMP wants you to treat external vendors as integrated project team members, not outsiders you coordinate with separately. B and C sound efficient but they fracture communication, and D is the punitive trap that agile and collaborative PM questions love to use as a wrong answer.
Nina C.Mar 7, 2026I first leaned toward C because coming from teaching I figured just document the requirements and hand them out, but that defeats the purpose of the daily meetings which exist precisely because the requirements are unclear. A is correct because the PM needs to integrate those contractors into the team so they feel ownership rather than treating them as outsiders.
Ola B.Feb 20, 2026A is the right call here, contractors need to feel like part of the team or they will keep pushing back on collaboration. In practice I would spin up a quick kick-off lab where everyone builds a sample deliverable together so the contractors actually see why those daily touchpoints matter. Does anyone know if the PMP exam always treats contractor integration as a soft skill exercise or are there specific procurement rules that back this up?