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PMP · Question #1248

A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good…

The correct answer is C. Motivate the team members to speak freely in the meeting. The project manager should encourage the quiet team member to share their valuable insights during meetings to benefit from immediate discussion and broader team input. This involves actively creating a safe and inclusive environment for verbal participation.

Submitted by kavita_s· Apr 18, 2026People

Question

A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good suggestions that help with project execution. How should the project manager guide the team members?

Options

  • ARemind the team members to follow the team charter.
  • BArrange a team-building activity to involve all team members.
  • CMotivate the team members to speak freely in the meeting.
  • DReview the communications management plan with the team members.

How the community answered

(51 responses)
  • A
    4% (2)
  • B
    4% (2)
  • C
    78% (40)
  • D
    14% (7)

Why each option

The project manager should encourage the quiet team member to share their valuable insights during meetings to benefit from immediate discussion and broader team input. This involves actively creating a safe and inclusive environment for verbal participation.

ARemind the team members to follow the team charter.

Reminding team members to follow the team charter is too generic and doesn't directly address the specific behavior of this individual or foster a more inclusive communication style.

BArrange a team-building activity to involve all team members.

A team-building activity might improve overall cohesion but doesn't specifically target the communication style of the quiet individual during structured meetings.

CMotivate the team members to speak freely in the meeting.Correct

The team member clearly has valuable input but prefers asynchronous communication. Motivating them to speak freely in meetings involves creating an inclusive environment, possibly by directly asking for their input in meetings, acknowledging their contributions, or exploring why they are hesitant to speak up. This helps leverage their insights in real-time for immediate team benefit and decision-making.

DReview the communications management plan with the team members.

Reviewing the communications management plan is a formal process and might not address the personal comfort level or psychological factors preventing the team member from speaking up in meetings.

Concept tested: Facilitating team communication and psychological safety

Source: https://www.pmi.org/pmbok-guide-standards/foundational/agile-practice-guide/leadership-communication

Topics

#Team Motivation#Team Communication#Team Engagement#Meeting Management

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