PMP · Question #1245
A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior…
The correct answer is D. Schedule a team-building activity and start meeting personally with the project team members. To establish successful relationships with a new, mixed-experience project team, the project manager should schedule a team-building activity and also meet personally with each team member.
Question
A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior professionals. What should the project manager do to start establishing a successful relationship?
Options
- ASchedule one-on-one meetings with the project team members to coach them on how to do their
- BStart speaking with each team member separately to understand their needs and personal goals
- CEstablish authority in the team by setting ground rules and key performance indicators (KPIs).
- DSchedule a team-building activity and start meeting personally with the project team members.
How the community answered
(53 responses)- A6% (3)
- B13% (7)
- C2% (1)
- D79% (42)
Why each option
To establish successful relationships with a new, mixed-experience project team, the project manager should schedule a team-building activity and also meet personally with each team member.
Coaching team members on how to do their work is premature and can be perceived as micromanagement, especially before understanding individual capabilities and building rapport.
While understanding individual needs and goals is crucial, solely focusing on separate conversations neglects the important collective team dynamic and the need for initial team cohesion activities.
Establishing authority through ground rules and KPIs without first building rapport and understanding the team can create a rigid, less collaborative, or even defensive environment.
Scheduling a team-building activity provides an informal setting for the team to bond and for the project manager to observe dynamics and foster collective identity. Concurrently, meeting personally with each team member allows the project manager to understand individual strengths, concerns, and communication styles, which builds trust and successful working relationships.
Concept tested: New team formation and relationship building
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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