PMP · Question #1241
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could resolve the bottleneck, and the project manager has been…
The correct answer is D. Enroll team members in training on the tool. Given a significant testing backlog bottleneck in a hybrid project, and the team's research identifying a potential tool solution, the project manager should next enroll team members in training on that tool.
Question
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could resolve the bottleneck, and the project manager has been informed. What should the project manager do next?
Options
- AEscalate the issue with the product owner.
- BReduce the testing scope of the backlog.
- CAdd developers to remove the backlog.
- DEnroll team members in training on the tool.
How the community answered
(58 responses)- A16% (9)
- B3% (2)
- C5% (3)
- D76% (44)
Why each option
Given a significant testing backlog bottleneck in a hybrid project, and the team's research identifying a potential tool solution, the project manager should next enroll team members in training on that tool.
While the product owner should eventually be informed of significant bottlenecks, the team has already proposed a solution, so the immediate next step is to enable that solution, not just escalate the issue.
Reducing the testing scope might alleviate the bottleneck in the short term, but it compromises quality and does not address the underlying inefficiency in the testing process itself.
Adding more developers would likely increase the work being pushed into testing, exacerbating the bottleneck rather than resolving the root cause within the testing phase.
The team has already identified a tool as a potential solution to the testing bottleneck, indicating a path forward. For this solution to be effective and actually resolve the bottleneck, the team members who will use the tool need to be proficient, making training the logical and necessary next step to enable its implementation.
Concept tested: Bottleneck resolution and team enablement
Source: https://www.pmi.org/disciplined-agile/agile-at-a-glance/team-development
Topics
Community Discussion
5
Nina C.Jun 28, 2026Confirmed D on my exam last Thursday. I had to think through this one carefully because A sounds so tempting at first glance, but think about the agile principle of trusting the team. The team did the research on the tool themselves, so the PM should support that by getting them trained and empowered to use it. Escalating to the PO before taking action would be skipping a step, and reducing scope just avoids the problem instead of fixing it.
Yuki V.Jul 4, 2026Confirmed D on exam last week. Team researched the tool so PM enables adoption next.
Ola B.Jul 5, 2026Saw this on my exam last month and picked D because the team already did the research, so the next step is getting them trained up on it. I almost went with A but escalating is unnecessary when the team has already found a solution.
Orla P.Jul 5, 2026D on exam. Team researched it but can they actually use it yet?
Fatima Z.Jul 5, 2026D is the move here, and I picked it because the team already did the homework on the tool so the PM just needs to greenlight the learning. Think TOOL = Team Owns Optimizing Learning, since agile and hybrid setups trust the people closest to the work to pick their fix. Enrolling folks in training directly clears the bottleneck without crashing scope or scrambling headcount. C is the trap because tossing bodies at a backlog rarely speeds up testing and often makes it messier.