PMP Question #1229: Real Exam Question with Answer & Explanation

Question

The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders. What should the project manager do to ensure a smooth start and completion of the project?

Options

• AInvite all the stakeholders to a change control board (CCB) meeting, share feedback and facts,
• BAdvise the firm to cancel the project due to misunderstandings among the stakeholders and the
• CConduct an on-site survey, start the project to avoid any undue delays, and ensure costs are
• DDetermine the root cause of the misunderstandings, get all parties to reach a consensus, and

Explanation

To resolve persistent stakeholder conflicts and misunderstandings stalling a project, the project manager must identify the underlying causes and facilitate consensus among all parties.

Common mistakes.

• C. Conducting an on-site survey and starting the project without resolving existing misunderstandings will likely lead to further conflicts and delays, as the root causes remain unaddressed.

Concept tested. Stakeholder conflict resolution and root cause analysis

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmi-standards+

No community discussion yet for this question.