PMP · Question #1146
A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the
The correct answer is A. Acknowledge the stakeholders' concerns with open dialogues and realign the project with. Stakeholders are hesitant to support a product remodel project due to a lack of original design records, doubting the project's feasibility. The project manager must address these concerns directly.
Question
A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project. What should the project manager do?
Options
- AAcknowledge the stakeholders' concerns with open dialogues and realign the project with
- BCreate a plan to inform stakeholders on the progress so they are able to see that the project can
- CShare the threats of not updating old solutions and ask stakeholders to be patient with any
- DSolicit a larger reserve for cost and time and manage the stakeholders' expectations
How the community answered
(49 responses)- A78% (38)
- B12% (6)
- C6% (3)
- D4% (2)
Why each option
Stakeholders are hesitant to support a product remodel project due to a lack of original design records, doubting the project's feasibility. The project manager must address these concerns directly.
When stakeholders express significant doubt and hesitation due to critical missing information, the project manager's priority is to acknowledge their concerns transparently and engage in open dialogue. This approach allows for a collaborative exploration of the risks and potential solutions, fostering trust and potentially realigning the project approach to gain their necessary support.
Simply informing stakeholders of progress without addressing their fundamental doubts about the project's feasibility and lack of foundational data will not alleviate their concerns or secure their active support.
Sharing threats of not updating old solutions and asking for patience can be perceived as dismissive and is unlikely to build the trust and collaboration needed to overcome significant stakeholder skepticism.
Soliciting larger reserves and managing expectations is a risk mitigation strategy, but it doesn't proactively address the core issue of stakeholder doubt and lack of buy-in, which requires direct engagement and problem-solving.
Concept tested: Stakeholder engagement and trust building
Topics
Community Discussion
9
Yuki V.Apr 22, 2026Confirmed A on my exam. When stakeholders are hesitant, the PM's job is to engage them openly, acknowledge their concerns, and realign the project with their needs, which is exactly what A describes.
Dervla O.Apr 23, 2026Agreed on A, but worth noting that the stem usually points to engagement over escalation, so if you see a tempting escalate-to-sponsor option, that is the trap for people who want to bypass the hard conversation.
Carlos M.Apr 16, 2026Got this exact scenario on my exam, A is right because addressing concerns head-on wins stakeholder buy-in.
Yuki V.Apr 18, 2026Agreed on A, Carlos, just make sure you frame it as a facilitated discussion rather than a one-on-one defense, because the exam loves that collaborative angle when multiple stakeholders have conflicting concerns.
Dervla O.May 8, 2026I first leaned toward D because missing historical data usually means you pad the reserves, but that move ignores the real problem here, which is stakeholders losing confidence. Re-reading the stem, the core issue is stakeholder hesitation and lack of support, not budget uncertainty. A is the only choice that addresses the relationship gap directly through open dialogue and realignment, which is what you do when engagement is at risk. D treats the symptom, A treats the cause.
Carlos M.May 9, 2026Agreed A is the right call, but worth noting that "open dialogue and realignment" is basically stakeholder management 101, so if the exam throws a similar scenario with more specific options, look for the one that names an actual engagement technique rather than vague communication language.
Lena V.Apr 28, 2026Leaned toward D for the reserve angle. Stem says stakeholders doubt the remodel: that is engagement first, A.
Yusuf A.May 2, 2026Picked A on my exam last week, my mentor always says address concerns head-on first.
Yuki V.May 3, 2026Agree on addressing concerns directly but the exam usually wants you to log the issue in the issue log first before taking action, so watch for that wording.