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PMP · Question #1133

A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved…

The correct answer is C. Acquire knowledgeable resources. Faced with a critical defect and a lack of expertise, the project manager's immediate priority should be to secure the necessary skilled personnel to address the issue.

Submitted by salim_om· Apr 18, 2026People

Question

A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved to another project. The customer warns that previously. this defect negatively affected the project schedule. What should the project manager do first?

Options

  • ACheck the organizational process assets (OPAs).
  • BUpdate the risk management plan.
  • CAcquire knowledgeable resources.
  • DExtend the timeline of the project.

How the community answered

(37 responses)
  • A
    11% (4)
  • B
    3% (1)
  • C
    81% (30)
  • D
    5% (2)

Why each option

Faced with a critical defect and a lack of expertise, the project manager's immediate priority should be to secure the necessary skilled personnel to address the issue.

ACheck the organizational process assets (OPAs).

Checking organizational process assets (OPAs) is a good practice for information gathering but will not directly provide the necessary technical expertise to fix a defect when the knowledge holders are gone.

BUpdate the risk management plan.

Updating the risk management plan addresses the process of managing future risks, but does not solve the immediate and ongoing problem of a critical defect that no one can fix.

CAcquire knowledgeable resources.Correct

Acquiring knowledgeable resources is the most immediate and critical first step because the core problem is the absence of expertise to resolve a known, recurring defect impacting the schedule. Without the right skills, other actions like checking OPAs or updating plans will not directly solve the technical problem at hand.

DExtend the timeline of the project.

Extending the timeline of the project is a potential consequence or mitigation strategy, not the first action to resolve the defect and prevent further delays.

Concept tested: Resource acquisition and management

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/acquire-resources

Topics

#Resource Management#Problem Solving#Defect Resolution#Knowledge Transfer

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