PMP Question #1101: Real Exam Question with Answer & Explanation

Question

A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?

Options

• AMeet with each team member separately and apply an appropriate approach with each one
• BAssign multiple managers to the various teams and delegate all of the tasks to them
• CExplain to the team that the project manager is ultimately responsible for the delivery
• DApproach the project sponsor and request help in discussing the project deliverables with team

Explanation

To overcome team discipline and energy issues, a project manager should engage individually with each team member to identify specific challenges and apply tailored motivational or corrective approaches.

Common mistakes.

• B. Assigning multiple managers and delegating all tasks can lead to confusion, conflicting directives, and a lack of clear accountability rather than improving discipline.
• C. While project managers are responsible for delivery, simply stating this fact to the team does not address the underlying issues of discipline and energy or provide actionable solutions.
• D. Involving the project sponsor prematurely for team discipline issues, before attempting to resolve them directly, can undermine the project manager's authority and may not be the most effective first step.

Concept tested. Team performance management and individualized coaching

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/team-management

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