PMP Question #1043: Real Exam Question with Answer & Explanation

Question

An agile project team is creating an enterprise workflow system for a company. One of the project team members, who is the system design architect, keeps receiving telephone calls from the users who are asking questions about the system. The calls are impacting the architect's daily work schedule. What should the project manager do?

Options

• AAsk the users to send emails instead of calling so that the system architect can reply when they
• BAsk the system architect to write up a self-help manual so that the users can resolve the
• CRevise the backlog and assign stories to another team member to reduce the architect's
• DInclude user training materials as part of the project deliverables so that users can receive self-